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  • Denis Langevin
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1 month 1 week ago - 1 month 1 week ago #1327 by Denis Langevin
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Hi,
I've been using ochOpenGraph on many sites with no problem but I have one where no information seems to be fetched.

I've setup the plugin just like all my other sites but when I try to share a page on Facebook, only the page URL is displayed. Even if I scrape the pages in Facebook debugger, nothing is fetched. And strangely, if you check the page source code, all the meta tags are visible.

And if I activate the plugin's debug mode, no error shows up.

See this page for example: spaavic.com/adoption/chiens-en-adoption/57-blue-20360
Facebook debugger : developers.facebook.com/tools/debug/?q=h...tion%2F57-blue-20360

Can someone please help me fix that problem as soon as possible? Because this site just went live and we must fix this quickly.

Thanks in advance for your precious help.

Regards,
Denis.
Last edit: 1 month 1 week ago by Denis Langevin.
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1 month 1 week ago #1328 by Ruud van Lent
Replied by Ruud van Lent on topic No data displayed
Hi Denis,

tried to check the site but got this message: 403: Access Forbidden - Your location (NL) has been disallowed.

when trying the facebook share debugger I got this error: Can't validate SSL Certificate. Either it is self-signed (which will cause browser warnings) or it is invalid.

So this could be the issue but I cannot validate as i do not have access :(
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1 month 1 week ago #1329 by Ruud van Lent
Replied by Ruud van Lent on topic No data displayed
Denis,
just following up as this was asked to be addressed as 'high priority'.
Still can't access the site, but Facebook debugger is showing the correct information now.

So can i close this issue or does this still require my attention?
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3 weeks 1 day ago #1356 by Ruud van Lent
Replied by Ruud van Lent on topic No data displayed
Closing this one, due to no response.
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