No bug Open Graph image

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2 years 7 months ago #1728 by Ton van der Helm
Open Graph image was created by Ton van der Helm
Hello Ruud,

I'm using OCH Opengraph on two sites (of my clients).
This site and this site
I think the setting are the same in both plugins but I must do something wrong because one site shwos an image (when I post the link in Whatsapp) and the other doesn't.
I'm breaking my head over this and searched for hours so now I will ask the master :-)
Hopefullt you can point me in the right direction.
Thanks!

Greetings, Ton
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2 years 7 months ago #1730 by Ruud van Lent
Replied by Ruud van Lent on topic Open Graph image
Goodmorning Ton,
the first site doesn't have an image set.
Did you configure a fallback image in ochOpenGraph?
With what extension was this page generated (article, featured, ?)
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2 years 7 months ago #1733 by Ton van der Helm
Replied by Ton van der Helm on topic Open Graph image
Hello Ruud,
I don't know where I can put in an image set?
The only difference between these two clienst sites is that in the one I enabled the option (in tab Advanced) "Enable in Joomla" and in the other one also "Enable in Yootheme".
Thanks!
Greetings, Ton
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2 years 7 months ago #1734 by Ruud van Lent
Replied by Ruud van Lent on topic Open Graph image
Hi Ton,
as discussed on the phone. Please rty to set a bigger image (min. 200px width / height).
here are the links to the social media platform cache refresh tools (facebook and twitter): onlinecommunityhub.nl/documentation/ocho...ntent-plugin#faq-t-t
please let me know if this works.
regards,
Ruud.
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2 years 7 months ago #1735 by Ton van der Helm
Replied by Ton van der Helm on topic Open Graph image
Hello Ruud,

Yes this works! I set a bigger image as Fallback image and now it works fine :-)
It's a rather large image but as you said, this will be scaled and put into the cache.
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2 years 7 months ago #1736 by Ruud van Lent
Replied by Ruud van Lent on topic Open Graph image
Cool!
thanks for reporting back,
closing this issue.
if you have any other questions / issues please open a new topic.
regards,
Ruud.
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