Buying or using OnlineCommunityHub (trademark of X-ceed B.V.) software extensions implies that the user/customer has both read and accepted these Software Extensions Terms and Conditions and pre-sale questions. OnlineCommunityHub reserves the right to change or modify current Software Extensions Terms and Conditions without prior notice. OnlineCommunityHub is a company registered in the Netherlands (trademark of X-ceed B.V.), and therefore any legal issues are subject to Dutch law.

Purchasing an extension

Purchasing an extension will buy you full access to the extension's latest version, future updates for the period of the subscription and support for the period of the subscriptions. Updates are considered to be all new versions of our extensions that fix bugs or security issues.

Payments can be completed through the PayPal payment system or via the Dutch iDeal payment system.

By purchasing an extension, you agree that:

All extensions by OnlineCommunityHub are under the Open Source GNU GPL v2.0 license and as such there are no other limitations or in other ways conditions beyond those stated as per the GNU GPL v2.0 license. There is no warranty or in any other way any form of liability on the side of OnlineCommunityHub.
We reserve the right to offer discounts or permanent price changes at any moment, without prior notice.
After the subscription period has ended, you can still use the software extension without restrictions, forever. You can keep installing the latest version that you have downloaded from our website, on any website. But you will no longer be able to get software extension updates or support.

Although the number of downloads are not limited, a software extension purchase eg. the account that purchased the extension, cannot be shared. Sharing or other methods which allow for multiple, simultaneous downloads (and thereby affect the performance of this web site) are strictly forbidden and may result in termination of the support and updates that came with your purchase.

An extension purchase is connected to a customer eg. the account that purchased the extension, not to a website the extension is installed on. We offer our services to the customer/account that purchased the extension, not to anyone that gets access to the website the extension is installed on at a later moment.

Pricing

Prices are shown without VAT. 21% VAT will be charged on top of the listed prices to residents of the European Union. The VAT is not applicable to EU residents (outside The Netherlands) with a VIES-registered VAT number. (In accordance to European Directive 2008/8/EU and its incorporation into EU member states' local laws). OnlineCommunityHub cannot guarantee the accuracy of pricing details on all materials of the OnlineCommunityHub website. The final amount of any purchases of OnlineCommunityHub software will be clearly indicated before the order is finalized.

Subscriptions will be enabled after we've received the payment. If you provided wrong information, e.g. on sign-up, which may result in no VAT being charged while this was needed, your subscription period will be halved and an invoice will be sent to charge the VAT. An extra charge of € 1,21 will be added to this invoice to cope with the extra transfer fee. We will reset your subscription period when we've received the correct information and when we've received the payment(s) for the invoice(s).

Software license: GNU/GPL V2

OnlineCommunityHub software extensions are licensed under the terms of the GNU General Public License v2.0 (read the full details here http://www.gnu.org/licenses/old-licenses/gpl-2.0.html). You are authorized to make any necessary modification(s) to the products to fit your purposes. Redistribution of the original or any modified version must always be done in accordance with the GNU GPL license. In this case, you must also not change or remove the copyright information in the header of the xml descriptor file or the php file. Please contact us if you have any requirements that are not covered by these terms.

Additional Terms according to Section 2 of GNU/GPL V2

These additional terms refer to OnlineCommunityHub software extensions (hereinafter referred to as Extensions) and any updates to Extensions.

"OnlineCommunityHub" and all of the Extension names (non-generic) are trademarks of OnlineCommunityHub. The licensing of the Extensions under the GPL does not imply a trademark license. Therefore any rights, title and interest in our trademarks remain entirely with OnlineCommunityHub.

Except as expressly provided herein, no trademark rights are granted to any trademarks of OnlineCommunityHub. Licensees are granted a limited, non-exclusive right to use the OnlineCommunityHub logo in connection with unmodified copies of the Extensions.

If the licensee distributes modified copies of the Extensions, he has to:

  • Replace/remove all terms, images and files containing the term "OnlineCommunityHub", any of the Extensions names and OnlineCommunityHub logos.

  • Remove any code which causes connection to or any kind of load of servers managed by OnlineCommunityHub.

  • The term "OnlineCommunityHub" and any of the Extension names have to be removed from all visual outputs (front-end and back-end).

  • The copyright notices within the source code files must not be removed and have to be left fully intact.

In addition, licensees that modify the Extensions must give the modified Extensions a new name that is not confusingly similar to the original name and may not distribute it under the name "OnlineCommunityHub".

The name "OnlineCommunityHub" or any of the Extension names must not be used to endorse or promote products derived from the original name without prior written permission of OnlineCommunityHub.

If any provision of this agreement is held to be unenforceable, it does not excuse you from the conditions of this License. If the licensee cannot distribute so as to satisfy simultaneously his obligations under this License and any other pertinent obligations, then as a consequence he may not distribute the Extensions at all.

Support

Customers that purchased an extension, can request support from OnlineCommunityHub (via our forum) for the period of the purchased subscription. Users that download and use our free extensions or free versions of our extensions, will receive community support via our forums based on best-effort.

OnlineCommunityHub reserves the right to limit or cancel support in the following situations:

  • unreasonable behavior by the client; such as bad language, racism etc.

  • continued/repeating (server) issues that can not (or should not) be resolved by OnlineCommunityHub;

  • the client is not cooperative in providing additional details on the issues raised.

Joomla! Compatibility

The Joomla! version that is compatible with a certain extension will always be clearly communicated on the software extension product page and in our presale questions. Updates of the extensions (maintenance and new features) will be exclusively made available for the last two (2) minor releases of Joomla via the Joomla One-Click updater. So when for example Joomla 3.8 is released, updates will only be available for Joomla 3.7 and Joomla 3.8. Support for older versions of Joomla is based on best-effort.

Refund Policy

We have a money back guarantee. If you are not satisfied with one of our Joomla! extensions, for any reason, return it within 30 days and we will give you a full refund (excluding possible transaction costs)! So you can purchase and give all our extensions a try, if they do not fit your needs, just return them within 30 days!

If you want to return an extension, please contact us via the contact page, tell us what extension you want to return and your order number. We would also love to receive the reason you are returning the extension and any other feedback that could help us improve our extensions and business. Refund requests are processed within 3 business days.

Termination

We have the right to terminate your access to any or all of our software extensions at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. We may also at any time, at our sole discretion, discontinue the software extensions, website or services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the software extensions, website or services.

Copyright & Ownership

The customer may not claim intellectual or exclusive ownership to any OnlineCommunityHub software extensions, modified or unmodified. All software extensions are and remain the property of OnlineCommunityHub except where the ownership clearly lies with other parties (such as for third-party libraries). OnlineCommunityHub respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us about the matter.

Warranty

OnlineCommunityHub software extensions are provided 'as is' without warranty of any kind, either expressed or implied. In no event shall the juridical person of OnlineCommunityHub be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use OnlineCommunityHub software extensions.

We cannot guarantee that our software extensions will function with all 3rd party Joomla! extensions as there is currently no certification process for such extensions. All of the software extensions are designed for the latest version of Joomla! 3 (unless stated otherwise), but we can give no guarantee that the software extensions will run with future versions of Joomla!.

Though we cannot control all the sites or customers that purchase an extension we do not support or allow for use of our software extensions or services on adult or gambling sites or sites with illegal content.

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