Experiencing a 401 Unauthorized Error During Update?

If you're seeing a 401 Unauthorized error when trying to update your Joomla extension, it's likely due to our new two-factor authentication (2FA) security measure for your Download ID.
To resolve this, check your email (Spam folder?) for a message to approve your server or device, or read our detailed blog post here( onlinecommunityhub.nl/best-practice/new-...-extension-downloads) to understand the steps involved. This will guide you through approving your server for future updates.

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Question Do you know when your account is (ab)used?

  • Ruud van Lent
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2 jaren 9 maanden geleden #2051 door Ruud van Lent
Do you know when your account is (ab)used? werd gestart door Ruud van Lent

Recently I noticed that one of my trusted customers was downloading all extensions he had a subscriptions for. No issue there, but I noticed that the download originated from an Iranian IP Address.

I contacted my customer by email and asked him if it was him who was doing the downloads: it turned out that he wasn't the person logged in!

The username and password that he used on my site (and that he also used on other sites) was compromised.

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