No bug Where to Update the Download ID and Key?
- Murugappan Ramanathan
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9 maanden 2 weken geleden - 9 maanden 2 weken geleden #3071
door Murugappan Ramanathan
Where to Update the Download ID and Key? werd gestart door Murugappan Ramanathan
In your documentation it states the following:On first use, the Joomla updater will prompt you with 'A Download Key is missing!' message.
(1) I do not see Tools>MySubscription in the Joomla Menu or ochBlog Menu. Where is it?
(2) Its says Download Keys but in my account profile in your side there is only "Watchful Key". See Screencap 1. . Which one is it?
- On this site: In the menu [Tools > My Subscriptions] copy your 'Download ID#'
- On your site: go to menu System > Update Sites, locate the extension and paste the Download key in the'Download Key' field. Click [Save and Close], that's all it takes!
(1) I do not see Tools>MySubscription in the Joomla Menu or ochBlog Menu. Where is it?
(2) Its says Download Keys but in my account profile in your side there is only "Watchful Key". See Screencap 1. . Which one is it?
Laatst bewerkt 9 maanden 2 weken geleden doorRuud van Lent.
Discussie gesloten.
- Ruud van Lent
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9 maanden 2 weken geleden - 9 maanden 2 weken geleden #3072
door Ruud van Lent
Beantwoord door Ruud van Lent in topic Where to Update the Download ID and Key?
Hi Murugappan,
thanks for reaching out.
I 'reshuffled' my menu structure to make it better for my customers, but hadn't updated that part of the documentation yet (still pointing to the old menu structure). Thanks for bringing that to my attention. I have updated it (will be correct once content cache expires).
As for the download key, it is the download ID. The watchful key will also work, that is there for backwards compatibility with the (very) old rd-subscriptions.
Hope this helps and solves your question.
feel free to ask if there is anything unclear .
will close this topic as solved.
regards,
Ruud.
PS: I have removed the image from your post as that was showing your IP address
#safetyfirst
thanks for reaching out.
I 'reshuffled' my menu structure to make it better for my customers, but hadn't updated that part of the documentation yet (still pointing to the old menu structure). Thanks for bringing that to my attention. I have updated it (will be correct once content cache expires).
As for the download key, it is the download ID. The watchful key will also work, that is there for backwards compatibility with the (very) old rd-subscriptions.
Hope this helps and solves your question.
feel free to ask if there is anything unclear .
will close this topic as solved.
regards,
Ruud.
PS: I have removed the image from your post as that was showing your IP address

Laatst bewerkt 9 maanden 2 weken geleden doorRuud van Lent.
Discussie gesloten.