Experiencing a 401 Unauthorized Error During Update?

If you're seeing a 401 Unauthorized error when trying to update your Joomla extension, it's likely due to our new two-factor authentication (2FA) security measure for your Download ID.
To resolve this, check your email (Spam folder?) for a message to approve your server or device, or read our detailed blog post here( onlinecommunityhub.nl/best-practice/new-...-extension-downloads) to understand the steps involved. This will guide you through approving your server for future updates.

No bug Problems with Linkedin

  • Josean Telleria
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9 maanden 2 weken geleden #2787 door Josean Telleria
Problems with Linkedin werd gestart door Josean Telleria
Hello,

We do not know since when, but on this website we cannot publish on Linkedin and the online tool gives us a 403 error.

I give you an example of a news item:  www.goierri.eus/noticias/ekintzailetza/2...za-kultura-sustatzen

Thanks.
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9 maanden 2 weken geleden #2788 door Ruud van Lent
Beantwoord door Ruud van Lent in topic Problems with Linkedin
Hi Josean,

what I see if that all tags are correct on the page. When doing an inspection with facebook debugger you can see that all is correct:
developers.facebook.com/tools/debug/?q=h...za-kultura-sustatzen

But it looks like your server (or hosting provider) has some kind of firewall / bot protection enabled blocking access from bots (like the linkedin bot / crawler)

I can tell because when I use a bot it gives the 403 error: wheregoes.com/trace/20241272161/

Is that something that rings a bell / you can check?
De volgende gebruiker (s) zei dank u: Josean Telleria
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  • Josean Telleria
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9 maanden 2 weken geleden #2789 door Josean Telleria
Beantwoord door Josean Telleria in topic Problems with Linkedin
Great! It was the Plesk firewall
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9 maanden 2 weken geleden #2790 door Ruud van Lent
Beantwoord door Ruud van Lent in topic Problems with Linkedin
Cool, good you got that sorted out.
Was it a plesk firewall rule or a specific ModSecurity (Web Application Firewall) rule?
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  • Josean Telleria
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9 maanden 2 weken geleden #2791 door Josean Telleria
Beantwoord door Josean Telleria in topic Problems with Linkedin
Right
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9 maanden 2 weken geleden #2792 door Super User
Beantwoord door Super User in topic Problems with Linkedin
Which one of the two? What did you configure differntly in plesk?
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  • Josean Telleria
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9 maanden 2 weken geleden #2793 door Josean Telleria
Beantwoord door Josean Telleria in topic Problems with Linkedin
Sorry MODSECURITY
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9 maanden 2 weken geleden #2794 door Ruud van Lent
Beantwoord door Ruud van Lent in topic Problems with Linkedin
which rule did you disable in mod security? Asking for building up some knowledge when somebody else runs into this :)
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  • Josean Telleria
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9 maanden 2 weken geleden #2795 door Josean Telleria
Beantwoord door Josean Telleria in topic Problems with Linkedin
I add this RULE

SecRule REQUEST_HEADERS:User-Agent "(?i)^(?=.*(?:Google|Uptime|Bing|Plesk|LinkedInBot|TwitterBot|Wheregoes)).*$" "id:1746273,phase:1,nolog,pass,setvar:tx.block_bot=0"
De volgende gebruiker (s) zei dank u: Ruud van Lent
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9 maanden 2 weken geleden #2796 door Ruud van Lent
Beantwoord door Ruud van Lent in topic Problems with Linkedin
Nice!

Thanks for sharing Josean.

closing this topic now, if you have any follow up questions feel free to open a new topic.

regards, Ruud
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