Experiencing a 401 Unauthorized Error During Update?

If you're seeing a 401 Unauthorized error when trying to update your Joomla extension, it's likely due to our new two-factor authentication (2FA) security measure for your Download ID.
To resolve this, check your email (Spam folder?) for a message to approve your server or device, or read our detailed blog post here( onlinecommunityhub.nl/best-practice/new-...-extension-downloads) to understand the steps involved. This will guide you through approving your server for future updates.

No bug Unable to download from Downloads Page

  • Alex Chartier
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3 maanden 21 uren geleden #3022 door Alex Chartier
Unable to download from Downloads Page werd gestart door Alex Chartier
This is probably something very simple, but I struggle with the rights and such. I have a new product call Full Calendar plugin. When someone purchases the product they see the download in the products download page, but clicking on Download just returns them to the same page. If they go to My Account->My Downloads they can download from there.

Can you take a look? Your ID is still active on the site but if you need me to resend login details let me know. Feel free to make a manual subscription in order to see the issue.

Thanks.
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  • Alex Chartier
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3 maanden 21 uren geleden #3023 door Alex Chartier
Beantwoord door Alex Chartier in topic Unable to download from Downloads Page
Never mind. I had to change the download link from the products page. Now it is working. Like I said, something simple.
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3 maanden 13 uren geleden #3025 door Ruud van Lent
Beantwoord door Ruud van Lent in topic Unable to download from Downloads Page
Glad you found what was causing it.

regards,
Ruud.
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