No bug Additional Renewal Issue
- Alex Chartier
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9 maanden 1 week geleden - 9 maanden 1 week geleden #3133
door Alex Chartier
Additional Renewal Issue werd gestart door Alex Chartier
Hi Ruud,
The renewal email I got for ochSubs & PayPal both indicated a 25% discount, however, when I go to checkout ochSubs is only showing a 10% discount. PayPal is correct. Can you correct before I do the actual checkout?
Thanks.
The renewal email I got for ochSubs & PayPal both indicated a 25% discount, however, when I go to checkout ochSubs is only showing a 10% discount. PayPal is correct. Can you correct before I do the actual checkout?
Thanks.
Laatst bewerkt 9 maanden 1 week geleden door Alex Chartier. Reden: spelling
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- Ruud van Lent
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9 maanden 1 week geleden #3134
door Ruud van Lent
Beantwoord door Ruud van Lent in topic Additional Renewal Issue
Hi Alex, this is correct: renewal discount is 10%. In de expiry mail send 30, 15 and 2 days before I add a coupon for 25%.
So you need to use the coupon that was in these mails in the checkout to get the 25% discount.
Let me know if this doesn't work.
So you need to use the coupon that was in these mails in the checkout to get the 25% discount.
Let me know if this doesn't work.
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9 maanden 1 week geleden #3135
door Alex Chartier
Beantwoord door Alex Chartier in topic Additional Renewal Issue
OK< I have more information. If I apply both 25% coupons to what I have in my cart, the first one that I applied gets reduced to 10%. I can flip flop between them by applying the coupons in different orders.
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9 maanden 1 week geleden #3136
door Ruud van Lent
Beantwoord door Ruud van Lent in topic Additional Renewal Issue
Hi Alex, that is corrects as well as you can only apply 1 coupon and the coupons you have are for a specific product. So setting the one will give 25% discount to that product and the standard 10% to the other and setting the other coupon wiil 'inverse' tha.
Solution here is to make 2 checkouts: one per product each with their own coupon.
Solution here is to make 2 checkouts: one per product each with their own coupon.
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9 maanden 1 week geleden #3137
door Alex Chartier
Beantwoord door Alex Chartier in topic Additional Renewal Issue
OK, I was able to checkout both at 25%. Thanks.
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9 maanden 1 week geleden #3138
door Ruud van Lent
Beantwoord door Ruud van Lent in topic Additional Renewal Issue
Thanks for reporting back and thanks for renewing Alex: appreciate it!
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