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No bug AuthorPic not working
- daclina
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5 years 3 months ago - 5 years 3 months ago #1022
by daclina
AuthorPic not working was created by daclina
Hey Ruud,
I have noticed that for some reason I don't see one of the authorpics anymore . Unsure why. I have tried chaging and updating it a few times but it still shows as not there. Can you assist please?
Thanks
Download link:
I have noticed that for some reason I don't see one of the authorpics anymore . Unsure why. I have tried chaging and updating it a few times but it still shows as not there. Can you assist please?
Thanks
This message contains confidential information
Download link:
This message contains confidential information
Last edit: 5 years 3 months ago by Ruud van Lent. Reason: Added downloadlink
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5 years 3 months ago #1023
by Ruud van Lent
Replied by Ruud van Lent on topic AuthorPic not working
Hi Hristo,
I have added a downloadlink in the first fost, can you install this one and try:
1. if the image is showing
2. upload new image and see if the image is showing.
There have been some small changes that haven't been pushed live yet.
I have added a downloadlink in the first fost, can you install this one and try:
1. if the image is showing
2. upload new image and see if the image is showing.
There have been some small changes that haven't been pushed live yet.
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5 years 3 months ago - 5 years 3 months ago #1024
by daclina
Replied by daclina on topic AuthorPic not working
Unfortunately it is still not working. Not sure whats going. When I upload the image into the user profile , it looks like it saves, bu then it loads and says invalid image type.
Info for admin access and image link below
Thanks
Info for admin access and image link below
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Thanks
Last edit: 5 years 3 months ago by Ruud van Lent.
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5 years 3 months ago #1025
by Ruud van Lent
Replied by Ruud van Lent on topic AuthorPic not working
Hi Hristo,
I found what the issue was. it was a config setting for the custom field.
You had set it to NOT automatically open the crop function and set it to autosave the image after cropping.
So what happens is the following:
1. the image is uploaded in memory
2. you can crop / or not
3. you need to save the image to disk
4. you need to save the user (which will save the url to the saved image in the user custom field)
Step 3 was ommited: you uploaded the image to memory, but the image was not saved to disk because you didn't crop the image and the setting to save the image was set to automatically after cropping the image > so there is not save (upload0 button on the image.
Need to think on what the possible combinations are with the config settings so we can prevent some combinations.
Anyway, I have configure it to crop after upload so when you press confirm in the crop screen, it will automatically save.
I found what the issue was. it was a config setting for the custom field.
You had set it to NOT automatically open the crop function and set it to autosave the image after cropping.
So what happens is the following:
1. the image is uploaded in memory
2. you can crop / or not
3. you need to save the image to disk
4. you need to save the user (which will save the url to the saved image in the user custom field)
Step 3 was ommited: you uploaded the image to memory, but the image was not saved to disk because you didn't crop the image and the setting to save the image was set to automatically after cropping the image > so there is not save (upload0 button on the image.
Need to think on what the possible combinations are with the config settings so we can prevent some combinations.
Anyway, I have configure it to crop after upload so when you press confirm in the crop screen, it will automatically save.
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5 years 3 months ago #1026
by daclina
Replied by daclina on topic AuthorPic not working
Excellent thank you! That worked.
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5 years 3 months ago #1027
by Ruud van Lent
Replied by Ruud van Lent on topic AuthorPic not working
Thanks for the feedback,
closing this topic.
feel free to open a new one when questions / issues arise!
closing this topic.
feel free to open a new one when questions / issues arise!
The topic has been locked.