Need info OchCaptcha not working with latest version of Shack Forms 5.2.4

  • Petra Prochazkova
  • Topic Author
  • Offline
More
1 week 6 days ago #3600 by Petra Prochazkova
Hi Ruud,

could you please check how ochcaptcha works with latest Shack Forms? Maybe they changed something but now when I submit the form I get "Empty captcha solution not allowed".
Ochcaptcha is setup as default captcha in global settings, plugin is enabled, I even added the wildcard identificators as you suggested, but it's acting as if there was no captcha installed.

When I switch to recaptcha, it starts working.

Please Log in to join the conversation.

More
1 week 6 days ago #3601 by Ruud van Lent
Hi Petra,
just tested on site you previously reported: captcha was correct and form was submitted (test captcha).

when on this site and browsing away, the form appears on top of the original form as a popup. Maybe that is part of the issue? I cannot reproduce this popup on my test site: it just doesn't show, so that is not something I can test.

Please note that when the captcha was not correct (token not fetched via JS) and the form submitted: your IP address will be blocked for further attempts: this to avoid bot just retrying everything until they have success.

can you make sure that your IP is not blocked (you can remove file: /media/plg_captcha_ochcaptcha/blocklist.php

FYI:

I have done a test with:
1. the contact form
2. the popup form on the page exit (no other form)

both work (can you confirm you received two mails from me.)

I have done a test on the popupform while on the contact form. That doesn't work, the popupform display a 'spinner' and the submit button doesn't work?

in the image:
1 = contact form
2 = popup contact form (looks like copy)
3 = message box / spinner that keeps running?
 

Please Log in to join the conversation.