Need info OchCaptcha not working with latest version of Shack Forms 5.2.4
- Petra Prochazkova
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1 week 6 days ago #3600
by Petra Prochazkova
OchCaptcha not working with latest version of Shack Forms 5.2.4 was created by Petra Prochazkova
Hi Ruud,
could you please check how ochcaptcha works with latest Shack Forms? Maybe they changed something but now when I submit the form I get "Empty captcha solution not allowed".
Ochcaptcha is setup as default captcha in global settings, plugin is enabled, I even added the wildcard identificators as you suggested, but it's acting as if there was no captcha installed.
When I switch to recaptcha, it starts working.
could you please check how ochcaptcha works with latest Shack Forms? Maybe they changed something but now when I submit the form I get "Empty captcha solution not allowed".
Ochcaptcha is setup as default captcha in global settings, plugin is enabled, I even added the wildcard identificators as you suggested, but it's acting as if there was no captcha installed.
When I switch to recaptcha, it starts working.
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- Ruud van Lent
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1 week 6 days ago #3601
by Ruud van Lent
Replied by Ruud van Lent on topic OchCaptcha not working with latest version of Shack Forms 5.2.4
Hi Petra,
just tested on site you previously reported: captcha was correct and form was submitted (test captcha).
when on this site and browsing away, the form appears on top of the original form as a popup. Maybe that is part of the issue? I cannot reproduce this popup on my test site: it just doesn't show, so that is not something I can test.
Please note that when the captcha was not correct (token not fetched via JS) and the form submitted: your IP address will be blocked for further attempts: this to avoid bot just retrying everything until they have success.
can you make sure that your IP is not blocked (you can remove file: /media/plg_captcha_ochcaptcha/blocklist.php
FYI:
I have done a test with:
1. the contact form
2. the popup form on the page exit (no other form)
both work (can you confirm you received two mails from me.)
I have done a test on the popupform while on the contact form. That doesn't work, the popupform display a 'spinner' and the submit button doesn't work?
in the image:
1 = contact form
2 = popup contact form (looks like copy)
3 = message box / spinner that keeps running?
just tested on site you previously reported: captcha was correct and form was submitted (test captcha).
when on this site and browsing away, the form appears on top of the original form as a popup. Maybe that is part of the issue? I cannot reproduce this popup on my test site: it just doesn't show, so that is not something I can test.
Please note that when the captcha was not correct (token not fetched via JS) and the form submitted: your IP address will be blocked for further attempts: this to avoid bot just retrying everything until they have success.
can you make sure that your IP is not blocked (you can remove file: /media/plg_captcha_ochcaptcha/blocklist.php
FYI:
I have done a test with:
1. the contact form
2. the popup form on the page exit (no other form)
both work (can you confirm you received two mails from me.)
I have done a test on the popupform while on the contact form. That doesn't work, the popupform display a 'spinner' and the submit button doesn't work?
in the image:
1 = contact form
2 = popup contact form (looks like copy)
3 = message box / spinner that keeps running?
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