Experiencing a 401 Unauthorized Error During Update?

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No bug Problems with Linkedin

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9 months 2 weeks ago #2787 by Josean Telleria
Problems with Linkedin was created by Josean Telleria
Hello,

We do not know since when, but on this website we cannot publish on Linkedin and the online tool gives us a 403 error.

I give you an example of a news item:  www.goierri.eus/noticias/ekintzailetza/2...za-kultura-sustatzen

Thanks.
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9 months 2 weeks ago #2788 by Ruud van Lent
Replied by Ruud van Lent on topic Problems with Linkedin
Hi Josean,

what I see if that all tags are correct on the page. When doing an inspection with facebook debugger you can see that all is correct:
developers.facebook.com/tools/debug/?q=h...za-kultura-sustatzen

But it looks like your server (or hosting provider) has some kind of firewall / bot protection enabled blocking access from bots (like the linkedin bot / crawler)

I can tell because when I use a bot it gives the 403 error: wheregoes.com/trace/20241272161/

Is that something that rings a bell / you can check?
The following user(s) said Thank You: Josean Telleria
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9 months 2 weeks ago #2789 by Josean Telleria
Replied by Josean Telleria on topic Problems with Linkedin
Great! It was the Plesk firewall
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9 months 2 weeks ago #2790 by Ruud van Lent
Replied by Ruud van Lent on topic Problems with Linkedin
Cool, good you got that sorted out.
Was it a plesk firewall rule or a specific ModSecurity (Web Application Firewall) rule?
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9 months 2 weeks ago #2791 by Josean Telleria
Replied by Josean Telleria on topic Problems with Linkedin
Right
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9 months 2 weeks ago #2792 by Super User
Replied by Super User on topic Problems with Linkedin
Which one of the two? What did you configure differntly in plesk?
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9 months 2 weeks ago #2793 by Josean Telleria
Replied by Josean Telleria on topic Problems with Linkedin
Sorry MODSECURITY
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9 months 2 weeks ago #2794 by Ruud van Lent
Replied by Ruud van Lent on topic Problems with Linkedin
which rule did you disable in mod security? Asking for building up some knowledge when somebody else runs into this :)
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9 months 2 weeks ago #2795 by Josean Telleria
Replied by Josean Telleria on topic Problems with Linkedin
I add this RULE

SecRule REQUEST_HEADERS:User-Agent "(?i)^(?=.*(?:Google|Uptime|Bing|Plesk|LinkedInBot|TwitterBot|Wheregoes)).*$" "id:1746273,phase:1,nolog,pass,setvar:tx.block_bot=0"
The following user(s) said Thank You: Ruud van Lent
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9 months 2 weeks ago #2796 by Ruud van Lent
Replied by Ruud van Lent on topic Problems with Linkedin
Nice!

Thanks for sharing Josean.

closing this topic now, if you have any follow up questions feel free to open a new topic.

regards, Ruud
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