No bug Unknown Stripe Errors
- Alex Chartier
-
Topic Author
- Offline
Less
More
- Posts: 68
- Thank you received: 0
5 days 6 hours ago #3638
by Alex Chartier
Unknown Stripe Errors was created by Alex Chartier
Hi Ruud,
Any idea what these are about? (website address x'ed out on puyrpose)
2026-11-10T14:00:13+00:00 ERROR 51.68.36.50 stripe Possible Fraud Detected. An administrative alert is sent to the site owner.<br>[113d9653710252582795eea5f6fe31a9]
2026-11-10T14:00:13+00:00 ERROR 51.68.36.50 stripe xxxxx.com/component/ochsubscriptions/pay...52582795eea5f6fe31a9
2026-11-10T14:00:17+00:00 ERROR 51.68.36.50 stripe Possible Fraud Detected. An administrative alert is sent to the site owner.<br>[113d9653710252582795eea5f6fe31a9]
2026-11-10T14:00:17+00:00 ERROR 51.68.36.50 stripe xxxx.com/component/ochsubscriptions/paym...52582795eea5f6fe31a9
2026-11-10T14:00:21+00:00 ERROR 51.68.36.50 stripe Possible Fraud Detected. An administrative alert is sent to the site owner.<br>[113d9653710252582795eea5f6fe31a9]
2026-11-10T14:00:21+00:00 ERROR 51.68.36.50 stripe xxx.com/component/ochsubscriptions/payme...52582795eea5f6fe31a9
Any idea what these are about? (website address x'ed out on puyrpose)
2026-11-10T14:00:13+00:00 ERROR 51.68.36.50 stripe Possible Fraud Detected. An administrative alert is sent to the site owner.<br>[113d9653710252582795eea5f6fe31a9]
2026-11-10T14:00:13+00:00 ERROR 51.68.36.50 stripe xxxxx.com/component/ochsubscriptions/pay...52582795eea5f6fe31a9
2026-11-10T14:00:17+00:00 ERROR 51.68.36.50 stripe Possible Fraud Detected. An administrative alert is sent to the site owner.<br>[113d9653710252582795eea5f6fe31a9]
2026-11-10T14:00:17+00:00 ERROR 51.68.36.50 stripe xxxx.com/component/ochsubscriptions/paym...52582795eea5f6fe31a9
2026-11-10T14:00:21+00:00 ERROR 51.68.36.50 stripe Possible Fraud Detected. An administrative alert is sent to the site owner.<br>[113d9653710252582795eea5f6fe31a9]
2026-11-10T14:00:21+00:00 ERROR 51.68.36.50 stripe xxx.com/component/ochsubscriptions/payme...52582795eea5f6fe31a9
The topic has been locked.
- Ruud van Lent
-
- Offline
Less
More
- Posts: 1837
- Thank you received: 124
5 days 5 hours ago #3639
by Ruud van Lent
Replied by Ruud van Lent on topic Unknown Stripe Errors
Hi Alex,
That log entry comes from the page Stripe sends the customer back to after paying. Based on the URL parameter passed ochSubscriptions will lookup the temp transaction. If not found you will get this message.
So in this case:
the IP address belongs to this domain name: nuvemsvr5.albatrozdigital.pt
That is a server, not a user / customer. So likely a bot (the IP address is listed twice on DNS Blacklists > UCEPROTECTL2 and UCEPROTECTL3)
In short: no worries
That log entry comes from the page Stripe sends the customer back to after paying. Based on the URL parameter passed ochSubscriptions will lookup the temp transaction. If not found you will get this message.
So in this case:
- The temporary transaction doesn't exist anymore: the url is opened again by the visitor, via page refresh, browser history, etc.
- Something other than the customer's browser called the URL, for example a bot, a link checker or a link preview.
- A passed parameter was tampered with or made up. That case is what the "fraud" message is really meant for
the IP address belongs to this domain name: nuvemsvr5.albatrozdigital.pt
That is a server, not a user / customer. So likely a bot (the IP address is listed twice on DNS Blacklists > UCEPROTECTL2 and UCEPROTECTL3)
In short: no worries
The topic has been locked.
- Alex Chartier
-
Topic Author
- Offline
Less
More
- Posts: 68
- Thank you received: 0
5 days 5 hours ago #3640
by Alex Chartier
Replied by Alex Chartier on topic Unknown Stripe Errors
Much appreciated.
The topic has been locked.
- Ruud van Lent
-
- Offline
Less
More
- Posts: 1837
- Thank you received: 124
4 days 13 hours ago #3641
by Ruud van Lent
Replied by Ruud van Lent on topic Unknown Stripe Errors
You're welcome.
closing this one, feel free to open a new topics if you have any other questions or suggestions.
regards,
Ruud.
closing this one, feel free to open a new topics if you have any other questions or suggestions.
regards,
Ruud.
The topic has been locked.