Experiencing a 401 Unauthorized Error During Update?

If you're seeing a 401 Unauthorized error when trying to update your Joomla extension, it's likely due to our new two-factor authentication (2FA) security measure for your Download ID.
To resolve this, check your email (Spam folder?) for a message to approve your server or device, or read our detailed blog post here( onlinecommunityhub.nl/best-practice/new-...-extension-downloads) to understand the steps involved. This will guide you through approving your server for future updates.

No bug Delete User

  • Fabrice PELLETIER
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3 months 5 days ago #3064 by Fabrice PELLETIER
Delete User was created by Fabrice PELLETIER
Hi Ruud,

I can't delete a user.
When I try to delete a user, I have the error message : 
409 Cannot remove User / Customer as there are Invoices for this Customer.

And I deleted all the information of this user in ochSubscription (Customers, Subscriptions, Invoices and Transactions).
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3 months 5 days ago #3065 by Ruud van Lent
Replied by Ruud van Lent on topic Delete User
Hi, currently offline ao quick suggestion via phone: did you empty the trash so these customers are actually deleted and not only trashed?
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  • Fabrice PELLETIER
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3 months 4 days ago #3066 by Fabrice PELLETIER
Replied by Fabrice PELLETIER on topic Delete User
That's good. Since I started by deleting subscriptions and there is no recycle bin for that part, I didn't notice that there was one for other types of items.
Thanks.
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3 months 4 days ago #3067 by Ruud van Lent
Replied by Ruud van Lent on topic Delete User
Good you found it.
I follow default Joomla API / behavior here as much as possible. So an item is trashed and then with the filter you can filter on trashed items. Then there is the delete button.
Just like other Joomla Core extensions (e.g. com_content).
Closing this one.
Feel free to open a new topic if you have any other questions / suggestions.

regards,
Ruud.
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